Willowcrete 50mm Flat Top Concrete Coping Stones

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Made-to-Order Products","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"All Willowcrete coping stones and pier caps are manufactured specifically to order. For this reason, they are non-returnable and non-refundable unless they are confirmed to be defective."}]},{"type":"paragraph","children":[{"type":"text","value":"Please carefully check the required product, dimensions, colour and quantity before completing your order."}]},{"type":"paragraph","children":[{"type":"text","value":"Checking Your Delivery","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"Please inspect all products before installation and while they remain on the pallet. Any damage, defects or quality concerns must be reported to us as soon as possible and no later than three working days after delivery."}]},{"type":"paragraph","children":[{"type":"text","value":"Clear photographs of each affected item must be provided, along with confirmation of the total quantity affected. Unfortunately, claims cannot be accepted once the products have been installed."}]},{"type":"paragraph","children":[{"type":"text","value":"Sealing and Maintenance","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"To help preserve the appearance and long-term durability of the products, particularly coloured concrete products exposed to outdoor weather conditions, we strongly recommend applying a suitable concrete sealer."}]},{"type":"paragraph","children":[{"type":"text","value":"The sealer must always be applied in accordance with the sealer manufacturer’s instructions."}]},{"type":"paragraph","children":[{"type":"text","value":"Efflorescence","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"Precast concrete products may occasionally develop a temporary white discolouration known as efflorescence. This is a natural characteristic of products containing cement and is not considered a product fault."}]},{"type":"paragraph","children":[{"type":"text","value":"Efflorescence will usually reduce and gradually disappear through exposure to natural weathering."}]},{"type":"paragraph","children":[{"type":"text","value":"Colour and Shade Variation","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"Concrete is manufactured using natural materials, so slight variations in colour and shade may occur between individual units. Weather conditions, moisture levels and site conditions can also temporarily affect the appearance of the surface."}]},{"type":"paragraph","children":[{"type":"text","value":"These variations do not affect the performance or durability of the products and will generally become less noticeable as the concrete matures and weathers naturally."}]},{"type":"paragraph","children":[{"type":"text","value":"Unpacking and Installation","bold":true}]},{"type":"paragraph","children":[{"type":"text","value":"We recommend unpacking and installing decorative concrete products as soon as reasonably possible after delivery. Leaving products stacked for extended periods may result in temporary marks from the separating laths used during transport and storage."}]}]}